Professionalism, caring, and quality customer service is reflected in the way your customers see it. In this email from Don, he speaks of Melissa Kirby one of our loan consultants. We appreciate the dedication and quality of service she gave Don, and we couldn’t be more proud of her!!
Here’s the email in its entirety
I recently had a bunch of on-line and telephone offers to refinance my truck. I basically told them all a kind of blunt no! I didn’t want to be bothered- I’m actually kinda inclined to be a grump about this kind of thing LOL.
Then Melissa Kirby called and left a message. I don’t know why, but for some reason I called her back. She is awesome!!! I really wasn’t interested I thought I had a pretty good loan. It took a bit of work on her part but I said if you want to waste your time, I don’t mind!
She worked her tail off and I just signed the papers with a better interest rate. I also added 100,000 bumper to bumper no deductible warranty and GAP insurance (which I did not have) for about $100 a month less.
Melissa deserves at least a dinner voucher!!! Thank you Melissa!!!
A special thanks to Don for his kind words, and great job Melissa! All of our expert loan consultants will take the time to learn about your situation and work their tail off to get you the best financing for your specific situation! To get started, fill out our contact form, Give us a call at (866) 683-5505.